In today’s growing healthcare industry, improving interpersonal skills as a locum is very vital. They not only help in promoting positive workplace culture, but also help in growing your career to an influential leader. In addition, proper communication with coworkers and managers in the workplace can go a long way to getting work done and boosting productivity.
WHAT ARE INTERPERSONAL SKILLS
Interpersonal skills can also be known as social skills or people skills, and the process of using social skills is called socialization. Examples of interpersonal skills includes;
- Active listening
- Being reliable
- Willingness to compromise
- Conflict resolution
Many interpersonal skills involve communication. The communication can be verbal, involving persuasion or tone of voice – or nonverbal, involving listening and body language.
7 TIPS TO IMPROVING INTERPERSONAL SKILLS AS A LOCUM PHARMACIST
To successfully improve your interpersonal skills, you need to practice good communication and set goals for improvement. Here are seven tips to developing excellent interpersonal skills;
- Enroll in a course – Learn effective interpersonal skills to interact with other people and overcome resistance. Check out elite training on how to engage and motivate people by enrolling in interpersonal skills training courses.
- Identify what you need to improve on – Figure out what interpersonal skill(s) you need to improve on. Ask for constructive feedback from coworkers, managers, friends or family.
- Be observant of others – Improve your interpersonal skills by watching coworkers, friends and family, or company leaders that display interpersonal skills. Be observant of how they communicate with others verbally and non-verbally. Apply what you’ve learned in your communication and relationship with others.
- Learn to control your emotions – Before having a conversation, wait till you are calm and collected. You have better chances of communicating confidently and effectively when you are not stressed or upset.
- Show acknowledgement – As a locum pharmacist, it is important to pay attention when interacting with patients. Show genuine interest in getting to know them and offer care. These steps can help you build a positive and stronger relationship.
- Avoid distractions – Avoid the temptation of looking at your phone or checking your email when communicating or interacting with others. Give your full attention by staying focused, so you can listen and understand more effectively.
- Mentor-ship – Ask for direct help in improving your interpersonal skills from friends, family, coworkers or company leaders you admire and respect. See if they will help mentor you and give you advice, tips and strategies.
THE IMPORTANCE OF IMPROVING INTERPERSONAL SKILLS AS A LOCUM
Part of what makes a good locum is the ability to communicate well with patients, coworkers and managers in your professional life as well as groups and individuals in your personal life. In addition, locums with strong interpersonal skills can work well with others and tend to build good relationships with clients, coworkers, family and friends.
Generally speaking, if a person has strong interpersonal skills, their personal and professional relationships would be smoother and easier to manage. Therefore, making it easier to collaborate on whatever task you take on.
INTERPERSONAL SKILLS THAT ARE IMPORTANT AT THE WORKPLACE
Here are five significant interpersonal skills a locum pharmacist should have.
Working as a pharmacist, it is easy to get frustrated by others, since your job entails regular communication with patients, coworkers and managers. So, it is vital to keep your cool and focus on what’s more important without loosing your temper or treating others differently.
Infuriating things are always going to happen on a day to day basis, but it takes a person with excellent interpersonal skills to have a great day working through the situations calmly.
The ability to pay full attention to someone when they speak and truly understand what they are saying can be considered as active listening.
As a pharmacist you need to be a better listener and practice active listening in your day to day interactions with people. Here are six steps to practice active listening at the workplace;
- Pay attention – When someone is talking, pay attention and don’t try to cut them off before they are finished. To avoid cutting them off, wait at least two seconds to make sure they are really done talking. In other words, it is vital to make eye contact and avoid multi-tasking, these is a nonverbal way of showing you are listening and paying attention.
- Reflect – Before giving a response, reflect on what they might be saying and how they are feeling.
- Don’t judge – Keep an open mind and be willing to see another person’s point of view. Don’t come off as being right all the time, even when you are right, make room for collaboration and compromise.
- Clarify – Ask as many questions as possible to clarify anything that is confusing.
- Summarize – Paraphrase what they’ve said and repeat it back to them, this way you are sure you have a comprehensive understanding of the point they are trying to pass.
- Share – Communicate your own thought after you are sure they are done talking and that you’ve understood them correctly. In other words, the key is to share your thoughts while supporting and working to resolve the other person’s issue at the same time.
Colleagues who can communicate and work well together have a higher chance of success and achieving common goals. Being a team player can help in avoiding conflict and foster improved productivity in the workplace. By offering to assist your coworkers when needed, listening and giving positive reactions, encouraging them and being optimistic shows strong interpersonal skill.
It is important to follow through on what you say you’ll do. In addition to that, being reliable is absolutely necessary to earn trust and trust is very important for good communication and building strong relationships.
People who count on you need to have faith that you’ll support them and administer care.
Empathy is the ability to understand other people’s emotions, needs and ideas from their point of view. As a locum pharmacist, it is vital to be emotionally intelligent by being aware and having compassion when communicating with others. Empathy in the workplace can be good for morale and reduces misunderstanding between coworkers and management. By showing empathy you are more likely to gain the trust and respect of others.
This is arguably the superior interpersonal skill. Empathetic people are able to look past words to see the true emotions that are driving them. If you can’t show empathy as a locum pharmacist, you are more likely to have trouble understanding others.